Web Design · 7 min read
Wix, Squarespace or a custom website? An honest comparison for Australian businesses
By Kunal Kapoor, Founder, WES Agency Co. ·
Website builders like Wix and Squarespace have made it genuinely possible to get online without a developer, and for plenty of businesses they're the right call. The question isn't which option is best in general, it's which one fits what your website needs to do.
What Wix and Squarespace do well
Both are hosted website builders: you pick a template, edit it visually and pay a monthly or annual subscription that includes hosting and an SSL certificate. There's nothing to install and nothing to patch.
For a simple site that needs to look professional quickly, with a handful of pages you'll update yourself, that's a strong offer. Both include basic SEO settings such as page titles, descriptions and custom URLs.
Where builders start to hold you back
The trade-offs show up as the website becomes more important to the business.
- Design stays within what the template and editor allow, so many sites end up looking similar
- Performance depends on the platform's code, which you can't fully optimise
- Advanced SEO control, such as detailed structured data or unusual site structures, is limited
- Your site lives on the platform: you generally can't move it to other hosting as-is
- Extra features often mean paid apps or higher plans, and the monthly cost continues for as long as the site exists
What a custom website changes
A custom-built site is designed around your business rather than a template, and the code can be written for speed and search from the start. You control the structure, the performance and exactly what search engines see, and the site can connect to the tools you already use.
The trade-offs are a higher upfront cost and, unless a content editor is set up, a reliance on a developer for some changes. For businesses where the website is a main source of enquiries or sales, that investment usually pays for itself.
How they compare on SEO
Any of the three can rank for a small local business with good content and a well-kept Google Business Profile. The platform matters less than the content, structure and reputation behind it.
Where custom builds pull ahead is in competitive markets, where page speed, technical precision and flexible site structure make the difference between page one and page two.
Which one should you choose?
A website builder makes sense if you're starting out, your budget is tight, you want to manage everything yourself and the site is mostly a digital business card.
A custom website makes sense if your website is a real source of leads or sales, you're competing for search visibility in a busy market like Sydney, you need functionality a builder can't handle, or you've outgrown what your current builder allows.
There's no shame in starting on a builder and moving to a custom site when the business justifies it. If you do move, plan the switch carefully so you keep the search visibility you've built.